Torrey Pines Transportation - San Diego's Finest Chauffeured Transportation Company

Quality Assurance

Because Torrey Pines Transportation cares about its customers, we monitor the quality of our reservationists, dispatchers, chauffeurs, and cars regularly. Our quality controls include:

• Random follow up review of trips for accuracy and professional service
• Service review and continuous training for chauffeurs and phone personnel
• In-house fleet supervisor, mechanic, and detailers to manager fleet safety, maintenance and readiness for  customer service
• Experienced sales and group manager for meetings and business events of any size

We consistently document our on-time records and customer feedback to improve where needed and ensure on-going top-notch service. 


Confidence Through Safety

Torrey Pines Transportation operates under the legal requirements of the Department of Transportation, State of California PUC, and the County of San Diego. This includes all necessary licensing, insurance (double the legal requirement), and labor and workplace requirements. We regularly screen our chauffeurs to eliminate concerns for passengers. Our results have been excellent for over 20 years! 

DriveCams are installed in our vehicles and record any unusual incidents like sudden braking, accelerations, or accidents. Recorded events are reviewed when they occur so that we keep only our best chauffeured staff serving our valued clients.

GPS utilizes a feature-rich vehicle tracking system to transmit vehicle information directly to our reservations and dispatch software.  We measure location and speed data, and dispatchers always know a vehicle’s exact location at all times. This means we save time, save fuel, and serve our customers better.